Shipping policy
Shipping Policy
Thank you for shopping with AeroCleaner. We are committed to delivering your order quickly and securely.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
Estimated delivery times may vary depending on your location and shipping method selected at checkout.
Typical delivery estimates:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–15 business days
Please note that delivery times are estimates and may be affected by customs processing, carrier delays, or external factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method selected.
Free shipping promotions may be offered on selected orders or during promotional periods.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, if available.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. AeroCleaner is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.
Customs and Import Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Delivery Delays
AeroCleaner is not responsible for shipping delays caused by couriers, customs clearance, weather conditions, or other circumstances outside our control.
Contact
For shipping-related questions, please contact AeroCleaner through the support options available on our website.